Alex Cisneros ‘15 – While in search for a summer internship I spoke with one of my fraternity brothers on what I would hope my summer would entail. I wanted to work for a startup company because I hope to own a business after Wabash. He told me he knew of an alumnus who was moving to a new company, Mr. Erik V. Ness ’94; he was moving to Commodity Transportation Services (CTS), which he and his partners would open up. I got in touch with Mr. Ness and he offered me the job. Through the Small Business Internship Fund I would be interning in Phoenix, AZ working as a freight broker along with a few other Wabash men.
Thus far, working for CTS has been a great learning experience. Everyday I learn something new. In the trucking industry you need to be very aware of what is happening on a daily basis; from weather news to gas prices and everything in between related to freight logistics. I was given three simple rules for this business that I believe apply to everyday life situations: 1) Always be honest 2) Know as much as possible about the load before making a call and 3) cross your t’s and dot your I’s. Paying attention to detail is very important since you are dealing with cargo that is worth more than fifty thousand dollars.
My duty as a broker is to negotiate with trucking companies on a rate for them to haul fresh produce from one state to another. Although this may sound easy, I’ve come to learn that in this business anything can go wrong. From the moment you agree with a trucking company on a rate to the moment they deliver you are responsible for that load. This means you need to be aware of location and time for pick-up and delivery, make delivery appointments with different companies, and make sure the truck is doing well on transit. You need to be in control of all this while still trying to book more trucks for different loads.
I am able to stay under control on all these situations, because I have become very close to my co-workers who have helped me incorporate my skilss into the job very easily. My co-workers are brothers and they are by far some of the most remarkable men I have met. Anytime I have a problem they are always there to help. Currently, with the help of my co-worker, I am dealing with a sixty thousand dollar cargo claim on one of the trucks I hired. He has been of great help and is teaching me how to deal with complicated situations as they arise. Therefore, I am more than happy to work alongside these great individuals.
Working for CTS has definitely been one of the best summer experiences of my life so far. I would like to thank Mr. Erik V. Ness, Mr. Scott Crawford, Career Services, and of course the Small Business Internship Fund, without their help this great experience would not be possible.